Privacy Policy
This Privacy Policy outlines how Kyu Recycle Enterprise (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal data when you use our services or interact with us through our website or other communication channels. We are committed to ensuring your privacy is protected in accordance with applicable laws and good industry practice.
This Privacy Policy applies to https://www.kyurecycle.com and to all online and offline activities conducted by Kyu Recycle Enterprise in connection with its recycling services.
Our Services
We provide mobile collection and recycling services including:
● Household & Office Collection
● Paper & Cardboard Recycling
● Plastic & Packaging Recycling
● Electronic & Battery Recycling
● Scrap Metal Purchase
● Others / Miscellaneous Items
We do not operate a physical factory or store. All services are provided through on-site pickup and scheduled arrangements.
What Personal Data We Collect
In the course of providing our services, we may collect and process the following types of personal data :
● Name (individual or company)
● Contact number
● Email address (if provided)
● Pickup address (for service scheduling purposes only)
● Types of items for recycling
● Communication history or special requests
● Other information voluntarily provided by you
We do not collect sensitive identification details (e.g. NRIC/passport number) unless legally required.
How We Use Your Personal Data
We use your personal data solely for purposes related to our recycling services, including :
● Arranging and confirming pickup schedules
● Responding to inquiries or service requests
● Providing quotations, receipts, or records (if applicable)
● Improving our customer service and operations
● Complying with applicable laws or regulations (e.g. accounting or taxation, where necessary)
Disclosure of Personal Data
We do not sell or rent your personal data to any third party.
Your data may only be shared under the following circumstances:
● With third-party drivers or service partners for the purpose of completing a scheduled pickup
● When required by law, regulation, or legal authority
● When necessary to protect our legal rights or respond to legal claims
All third parties who may access your data will do so under strict confidentiality and only for service-related purposes.
Data Transfers
As a small local business, we primarily process your data within Malaysia. If for any reason data needs to be transferred or stored outside your jurisdiction (e.g. cloud services), we will ensure reasonable safeguards are in place to protect your privacy.
Cookies and Website Tracking
Our website may use cookies or similar technologies to collect non-personally identifiable information such as:
● Browser type
● Device used
● IP address
● Pages visited
This information helps us improve our website and user experience. You may disable cookies through your browser settings, but some features may not function properly as a result.
Data Security
We are committed to keeping your personal data safe. We implement appropriate security measures to protect against accidental or unlawful access, loss, misuse, or disclosure.
Only authorised personnel have access to your data, and only to the extent necessary for providing our services.
Data Retention
We will retain your personal data only as long as necessary for:
● Fulfilling the purpose for which it was collected
● Complying with legal or accounting requirements
● Resolving disputes or managing follow-up requests
Once data is no longer needed, it will be securely deleted or anonymised.
Your Rights
You have the right to:
● Request access to your personal data
● Request correction of inaccurate data
● Request deletion of data no longer needed
● Withdraw consent (where applicable)
To make such a request, please contact us using the details below.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites. Please review their privacy policies before sharing your data with them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If changes are minor, we may not post a specific notice. You are encouraged to check this page periodically for updates.
Contact Us
If you have any questions about this Privacy Policy or wish to make a data-related request, please contact us:
Kyu Recycle Enterprise
📞 WhatsApp / Call : (+60) 19-661 6250
📧 Email : kyurecycleenterprise@gmail.com
🌐 Website : https://www.kyurecycle.com